This series, a Pulitzer Prize finalist for investigative reporting, highlights the dangers of AI use in medicine
Casey Ross and Bob Herman’s reporting exposes how UnitedHealth Group used an unregulated algorithm to override clinicians’ judgment and deny care to seriously ill older and disabled patients.
Part 1: How Medicare Advantage plans use algorithms to cut off care for seniors in need
Part 2: How UnitedHealth’s acquisition of a popular Medicare Advantage algorithm sparked internal dissent over denied care
Part 3: UnitedHealth pushed employees to follow an algorithm to cut off Medicare patients’ rehab care
Part 4: UnitedHealth used secret rules to restrict rehab care for seriously ill Medicare Advantage patients
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Related Coverage
The series had immediate and far-reaching impacts in Congress, federal agencies, courts, and even UnitedHealth. Read our follow-up stories.
UnitedHealth faces class action lawsuit over algorithmic care denials in Medicare Advantage plans
Humana used algorithm in ‘fraudulent scheme’ to deny care to Medicare Advantage patients, lawsuit alleges
Senate Democrats push for stronger rules around AI in Medicare Advantage
Government warns Medicare Advantage insurers not to deny care based on AI
UnitedHealth discontinues a controversial brand amid scrutiny of algorithmic care denials
Senators probing largest Medicare Advantage plans over how algorithms factor in care denials
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